Privacy Policy

Privacy Policy

Your trust is the foundation of everything we do.

Effective Date: January 1, 2025

At Fiwnpow (“we”, “us”, or “our”), we believe that a beautiful accessory should never come at the cost of your privacy. Just as we choose acetate over brittle plastic to create clips that last, we handle your personal information with the same commitment to durability, transparency, and respect.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website (fiwnpow.com) or make a purchase.

1. Information We Collect

We collect only the information necessary to fulfill your order and improve your experience.

  • Information you provide: When you place an order, create an account, or contact us, we collect your name, email address, shipping address, phone number, and payment details.
  • Information collected automatically: When you browse our site, we use cookies to collect your IP address, browser type, visit duration, and clickstream data. This helps us improve site performance and product design — it is never used for intrusive tracking.

2. How We Use Your Information

We treat your data with the same care we apply to every piece of acetate we select:

  • Order fulfillment: Process payments, ship orders, and provide invoices.
  • Customer service: Respond to your inquiries and send order updates.
  • Experience improvement: Analyze preferences to help us design the “perfect clip” that truly meets your needs.
  • Marketing (only with your consent): If you subscribe, we’ll send occasional emails about new designs, stories behind our craft, or sustainability. You can unsubscribe anytime.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We share information only in limited circumstances:

  • Service providers: We share data with shipping carriers and payment processors (e.g., Shopify Payments, PayPal) solely to complete transactions. They are authorized to use your information only as necessary to provide their services.
  • Legal compliance: When required to comply with legal obligations or protect the rights, property, or safety of Fiwnpow, our customers, or others.

4. Data Security

We know how frustrating it is when a clip snaps — and we believe data breaches are no different.

We use industry-standard SSL encryption to protect your data during transmission. While no system is 100% impenetrable, we continuously maintain physical, electronic, and procedural safeguards to protect your information from unauthorized access.

5. Your Rights

We believe you should have full control over what belongs to you — whether it’s the clip in your hair or the data you entrust to us.

  • Access & correction: Log into your account to review or update your personal information.
  • Deletion: Contact us to request deletion of your account and associated data.
  • Cookie preferences: Most browsers allow you to manage cookie settings. Note that disabling some cookies may affect your browsing experience.

6. Changes to This Policy

As our brand grows, we may update this policy from time to time. Any material changes will be communicated via website notice or email. Please review this page periodically for the latest version.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out. We’ll listen — and respond — with the same attention we give to a thoughtful suggestion from a friend.

Fiwnpow Support Team
Taylor@fiwnpow.com

Our promise to you:

At Fiwnpow, we focus on one thing: crafting the clip that brings you a day of neatness and good mood. We apply the same dedication to protecting your privacy — because true peace of mind should never be compromised.

Thank you for being part of our story.