Privacy Policy

Effective Date: June 17, 2026 | Last Updated: June 17, 2026

Fiwnpow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website fiwnpow.com (the “Site”) or make a purchase. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

When you make a purchase, create an account, contact us, or subscribe to our newsletter, we may collect:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card details, PayPal account information, or other payment data (note: full payment card numbers are processed by our secure payment processors and are not stored on our servers).
  • Account Information: Username, password, and purchase history.
  • Communication Data: Content of messages you send through our Contact form, customer service inquiries, or email correspondence.

1.2 Information Collected Automatically

When you browse our Site, we automatically collect certain information through cookies and similar technologies:

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and click patterns.
  • Order Data: Products viewed, items added to cart, and purchase completion data.
  • Cookies: Small data files stored on your device. See Section 5 for details.

1.3 Information from Third Parties

We may receive information from our website and e-commerce platform (WordPress / WooCommerce), payment processors (such as PayPal, Stripe), and analytics providers. This may include transaction confirmations and fraud prevention data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: Processing and shipping your orders, sending order confirmations and tracking information.
  • Customer Support: Responding to your inquiries, handling returns and refunds.
  • Site Improvement: Analyzing usage patterns to improve our website, product offerings, and user experience.
  • Marketing (with consent): Sending promotional emails about new products, special offers, and Fiwnpow news. You may opt out at any time.
  • Legal Compliance: Complying with applicable laws, regulations, and legal requests; preventing fraud and protecting our rights.

3. How We Share Your Information

We do not sell your personal information. We share your data only as necessary to operate our business:

  • Service Providers: WooCommerce (our e-commerce platform), payment processors (PayPal, Stripe, etc.), shipping carriers (USPS, UPS, FedEx, DHL, etc.), email marketing providers, and analytics services.
  • Legal Obligations: We may disclose information to comply with a court order, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. International Data Transfers

Fiwnpow is based in China. If you are accessing our Site from outside China, your information may be transferred to and processed in countries where data protection laws may differ. We take appropriate safeguards to ensure your information remains protected.

5. Cookies & Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required for the Site to function — shopping cart, checkout, and account login.
  • Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
  • Functional Cookies: Remember your preferences and enhance your browsing experience.

You can control cookies through your browser settings. Please note that disabling essential cookies may affect Site functionality.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Transaction records are retained for accounting and tax purposes per applicable regulations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
  • Data Portability: Request transfer of your data to another service.

To exercise any of these rights, contact us at sales@szsempre.com. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the “sale” of personal information (which, as noted above, we do not engage in). To exercise these rights, please email us at Taylor@fiwnpow.com.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

10. Security

We implement reasonable security measures to protect your personal information, including SSL encryption for data transmission and secure third-party payment processing (PCI-DSS compliant). However, no online transmission is 100% secure. We cannot guarantee absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. For material changes, we will notify you via email or a notice on the Site.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: