Terms & Conditions
Effective Date: June 17, 2026 | Last Updated: June 17, 2026
Welcome to Fiwnpow. These Terms & Conditions (“Terms”) govern your access to and use of our website fiwnpow.com (the “Site”), including any purchases made through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. General
Fiwnpow (“we,” “us,” or “our”) is a brand specializing in acetate hair claw clips and accessories. The terms “you” and “your” refer to users and customers of our Site. We reserve the right to update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site after changes constitutes acceptance of the revised Terms. Please check this page periodically.
2. Eligibility
By using this Site, you represent that:
- You are at least 18 years of age, or the age of majority in your jurisdiction.
- You have the legal capacity to enter into a binding contract.
- You will not use our products for any unlawful or unauthorized purpose.
3. Products & Pricing
3.1 Product Information
We strive to display our products accurately, including colors, materials, and dimensions. However, actual product appearance may vary slightly due to monitor settings and photography lighting. All product descriptions and images are for illustrative purposes.
3.2 Pricing
All prices are listed in US Dollars (USD) unless stated otherwise. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price, even after order confirmation. If your payment has been processed, we will issue a full refund.
3.3 Availability
All products are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities. We may, at our discretion, limit or cancel quantities purchased per person, household, or order.
4. Orders & Payment
4.1 Order Acceptance
Your placement of an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to product unavailability, payment issues, suspected fraud, or errors in pricing or product information. An order confirmation email does not signify our acceptance of your order; it is a confirmation of receipt.
4.2 Payment
We accept payments via credit/debit cards, PayPal, and other payment methods displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method. You agree to provide current, complete, and accurate billing information.
5. Shipping & Delivery
5.1 Processing Time
Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays). During peak seasons or promotional periods, processing times may be extended.
5.2 Shipping Methods & Timeframes
We offer various shipping options, with delivery timeframes displayed at checkout. Estimated delivery times are calculated from the ship date and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, weather events, or circumstances beyond our control.
5.3 International Shipping
For international orders, the recipient is the importer of record and must comply with all applicable laws and regulations. We cover any applicable customs duties and import taxes — the price you see at checkout is the final price you pay. Please check your local regulations before ordering.
5.4 Risk of Loss
Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages once they are in the carrier’s possession. Please consider adding shipping insurance for high-value orders.
6. Returns & Refunds
6.1 Return Window
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received. Sale items and final sale products are not eligible for return unless defective.
6.2 Return Process
To initiate a return, contact us at sales@szsempre.com with your order number and reason for return. We will provide return instructions. Return shipping costs are the customer’s responsibility unless the return is due to our error (wrong item, defective product).
6.3 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days. Original shipping charges are non-refundable.
7. Intellectual Property
7.1 Our Content
All content on this Site — including text, images, logos, graphics, product designs, photographs, and software — is the exclusive property of Fiwnpow or its content suppliers, protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content without our express written permission.
7.2 Trademarks
“Fiwnpow” and our logo are trademarks of Fiwnpow. All other trademarks appearing on the Site are the property of their respective owners.
7.3 User-Generated Content
By posting reviews, photos, or comments on our Site or social media channels, you grant Fiwnpow a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content for marketing and promotional purposes.
8. User Conduct
You agree not to:
- Use the Site for any illegal or unauthorized purpose.
- Submit false, misleading, or fraudulent information.
- Interfere with the security or proper functioning of the Site.
- Use automated tools (bots, scrapers) to access the Site without permission.
- Upload viruses, malware, or harmful code.
- Infringe upon our intellectual property or the rights of others.
9. Disclaimer of Warranties
THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, FIWNPOW DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIWNPOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE OUR PRODUCTS OR SITE. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Fiwnpow and its owners, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your violation of these Terms, misuse of the Site, or infringement of third-party rights.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the People’s Republic of China, without regard to conflict of law principles. Any dispute arising under these Terms shall first be attempted to be resolved through informal negotiation. If unresolved, disputes shall be submitted to binding arbitration in Shenzhen, China, in accordance with the rules of the Shenzhen Court of International Arbitration (SCIA). You agree to resolve disputes on an individual basis and waive the right to participate in class actions.
13. Termination
We may terminate or suspend your access to the Site without prior notice for any conduct we determine, in our sole discretion, violates these Terms or is harmful to our interests or other users. Upon termination, your right to use the Site ceases immediately.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Fiwnpow regarding your use of the Site and supersede all prior agreements.
16. Contact Information
For questions about these Terms, please contact us:
- Email: sales@szsempre.com
- Phone / WhatsApp: (+86)137 6032 4151
- Website: fiwnpow.com